Payment Policy

1. Company Information

• Company Name: Websequent Tech Private Limited
• Registered Address: F-501, Shashwat Zelous, Near Bhulabhai Park-3, Chandkheda, Ahmedabad, Gujarat – 382424, India
• GST: 24AAECW0103D1Z4
• Email: info@villestate.com
• Contact Number: 9510071429

2. Nature of Payments

Payments made on the Platform are strictly for Platform-related services, which may include but are not limited to:

• Property listing fees
• Featured or promoted listings
• Subscription plans
• Brokerage or service facilitation charges (if applicable)
• Any other paid services offered on the Platform

The Company does not act as an escrow agent and does not hold funds on behalf of buyers or sellers for property transactions.

3. Pricing & Charges

• All prices are displayed in Indian Rupees (INR) unless stated otherwise.
• Prices are exclusive of applicable taxes unless explicitly mentioned.
• The Company reserves the right to modify pricing, plans, or charges at any time.
• Any price change shall apply prospectively and not retrospectively.

4. Payment Methods

Payments may be made using supported methods provided by third-party payment gateways, including:

• Debit Cards
• Credit Cards
• UPI
• Net Banking
• Wallets (subject to availability)

The availability of payment methods is subject to the policies of the payment gateway providers.

5. Payment Processing

• All payments are processed through secure third-party payment gateways.
• The Company does not store card numbers, CVV, UPI PINs, or banking credentials.
• Transaction confirmation is subject to authorization by the payment gateway and the user’s bank.

6. Failed, Pending & Duplicate Payments

• In case of failed or pending transactions, users are advised to check with their bank or payment provider.
• If an amount is debited but the transaction fails, the refund (if applicable) shall be processed by the payment gateway as per their timelines.
• Duplicate payments identified by the Company may be refunded after verification.

7. Invoices & Receipts

• Upon successful payment, users may receive a digital receipt or invoice via email or within their user account.
• Invoices shall include applicable taxes as per Indian tax laws.

8. No Cash Transactions

The Platform does not accept cash payments. Users are advised not to make any cash payments claiming to represent the Company.

9. Refunds & Cancellations

• All refunds, cancellations, and returns are governed by the Company’s Cancellation, Return & Refund Policy.
• Fees paid for Platform services are generally non-refundable unless explicitly stated otherwise.

10. Chargebacks & Disputes

• Users are encouraged to contact the Company before initiating any chargeback.
• Unauthorized chargebacks may result in account suspension.
• The Company reserves the right to dispute chargebacks deemed fraudulent or unjustified.

11. Taxes & Compliance

• Users are responsible for compliance with applicable tax laws.
• The Company shall collect and remit taxes as required under Indian law.

12. Limitation of Liability

The Company shall not be liable for:

• Payment gateway failures or technical issues
• Delays caused by banks or third-party service providers
• Losses arising from unauthorized transactions not attributable to the Company

13. Policy Updates

The Company reserves the right to update this Payment Policy at any time. Changes shall be effective upon posting on the Website or Application.

14. Contact Information

Websequent Tech Private Limited
F-501, Shashwat Zelous, Near Bhulabhai Park-3, Chandkheda, Ahmedabad, Gujarat – 382424, India
Email: info@villestate.com
Phone: 9510071429

This Payment Policy is governed by the laws of India, and courts at Ahmedabad, Gujarat shall have exclusive jurisdiction.